General Conditions

Cancellation-cancellation without expenses until 15 day
s before. Previous note.-In the field of active tourism and adventure sports there is a potential risk derived from its own nature. The guides and technicians have the appropriate preparation and experience to the activity they develop. Following your instructions and guidelines depends, to a large extent, on the safety during the act
ivity. 1.-The activities offered are subject to the conditions of the environment in which they are developed and the persons involved, so that they can undergo changes before or Even during the activity (meteorology, abrupt changes of the flow, physical problems of the participan
ts, etc.). In case of annulment by the mountains of the north, the client shall be entitled to the postponement, to the substitution for another activity of his conformity or to the refu
nd of the amount paid. 2.-The client has the obligation to inform about possible gestation states, Paraplejías or cardiovascular disease before hiring any activity. It also undertakes not to be under the influence of alcohol, drugs and/or narcotics, as well as any other medication that may affect its ability to react. To partici
pate in water activities is essential to know how to swim. The minimum c
onditions and ages are specified on the technical specifications of each activity. Minors must have authorization or be accompanied by a responsible person. In any case, and
especially for the activities of advanced level, mountains of the north may choose to carry out a preliminary test and reserves the right of admission. 3.-The co
mmitment of mountains of the north begins with the contracted activity, so it is Responsibility of the customer its transport to the premises or to the place of commencement of the activity, if applicable. The contract and the responsibility of the mountains of the north affect exclusively the direct work of its technicians and the organization of the act
ivity. 4.-Prices are per person and include direct services of mountains of the north with VAT included and for the group Minimum indicated. Unless otherwise expressed, the hiring of external services (accommodation, transport,….) will be in charge of the customer, although to facilitate such services, can sometimes be managed by mountains of the north. 5.-In
the price is Including the necessary material, both individual and collective. In each technical sheet the necessary equipment is specified in each
activity. 6.-In the price is included the insurance of assistance with coverage in case of sickness
and accidents… Terms of c
ontract: 7.-To confirm a reservation, the customer must pay the full amount through this payment platform. In the programmes and/or activities which, due to their special characteristics, have the need to modify these percentages, it shall be expressly stated in their parti
cular conditions. 8.-The customer may desist from the services requested or contracted, Having the right to return the amounts paid, but must indemnify northern mountains in the amounts indicated below.

Cancellation without charge until 15 days before.

The policy of cancellation of reserves by which the mountains of the north are governed, is the policy of cancellations that is established by the Principality of Asturias, and that is detailed then, in the following points:
1. At all times the user may withdraw from the reservation made, entitled to the refund of the amounts he had paid.
2. Notwithstanding the foregoing, when the withdrawal is communicated, with more than seven and less than fifteen days in advance of the indicated for the performance of the activity, the proprietor of the establishment may retain 50% of the amount of the deposit, or the whole of it if The communication is carried out within seven days preceding that date.
3. If the customer or client does not arrive at the establishment before the time of the established limit time, the day designated for the commencement of the contracted service, the reserva
tion will be deemed void. For any doubt or clarification in this respect, or if you wish to proceed with the cancellation of a reservation, the user can go to the mountains of the north, through the follow
ing means: • By email, to the email address: info@montanasdelnorte.com
• By phone, to the number: 985857880. 

4. The non-presentation on the date and time indicated by the mountains of the north will imply the obligation on the part of the client to pay the total amount of
the reservation. 5.-From the confirmation of the reservation, the customer will expressly assume all the present conditions General. In the event that a person registers another/s, he/she assumes in his/her name/s each and each one of these general conditions.